Clinical Specialist
OnPoint Surgical
Provides clinical, technical and product support to existing and potential customers of OnPoint's AR surgical navigation technology. Supports installations, attends procedures in the operating room, and trains surgeons and hospital staff. This is a field-based role with heavy travel.
What you'll do
- Support on-site installations with distributors and OnPoint team members
- Provide technical assistance during technology-enabled procedures
- Train surgeons, physicians and hospital personnel on OnPoint technology
- Maintain system hardware and software, including upgrades and preventative maintenance
- Act as customer liaison for repair and technical support issues
Requirements
- 1-2 years clinical experience
- Operating Room experience
- Associate's degree or higher, relevant certificate
- Travel up to 80% with possible overnight stays
- Valid driver's license and active vehicle insurance
- Ability to wear a 7-9 lb protective lead apron for extended periods
- Ability to lift 40 pounds
- Willingness to work weekends, evenings and nights as needed
- Maintain vendor credentialing with hospitals
Nice to have
- Navigation or RT experience
Skills
Outlined skills are listed as required.
Full original description
Clinical Specialist | OnPoint AR-AI Skip to content Technology Value Proposition Intellectual Property Team Testimonials News Contact Technology Value Proposition Intellectual Property Team Testimonials News Contact Request Demo Careers Clinical Specialist Back to careers At OnPoint, the Clinical Specialist provides clinical, technical and product knowledge support to existing and potential customers. Build and maintain solid customer relationships and provide customer training at all levels. Is responsible for key customer reports as required to support OnPoint Surgical. This is a field-based role. Looking for the following areas in order of priority. TBD Clinical Specialist 1-2 years clinical experience Operating Room experience Navigation or RT experience desirable Associate’s degree or higher, relevant certificate Responsibilities may include the following and other duties may be assigned: Coordinate, support, and collaborate with distributors and OnPoint team members for on-site installations with our customers. Represents OnPoint during technology-enabled procedures to provide technical assistance. Recruit and train new surgeon users at installation sites. Maintain system hardware and software to maximize system performance. Installs software and hardware upgrades. Performs system preventative maintenance. Provides telephone clinical support to customers. Acts as the primary OnPoint customer liaison for repair and technical support issues. Provides timely information to the OnPoint leadership team regarding customer concerns, issues, and market opportunities. Reports necessary complaints and partners with leadership to ensure full resolution. Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to OnPoint Technology. Provides a clinical resource for surgeons, clinicians and others being trained. Participates in in-house sponsored customer training at designated sites for both internal and external partners. Provides training and resources for hospital staff and distributor partners to enable them to conduct training for their personnel (train the trainer). Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Provide input on new product development based on in-field experience. Physical Job Requirements Required to function using universal healthcare precautions to minimize exposure to infectious disease and radiation. Required to maintain updated vendor credentialing with hospitals. Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings, and nights. Travel up to 80% with overnight stays possible. Ability to work efficiently and autonomously with little direction when outside of clinical events. Ability to wear a 7-9 lbs. protective lead apron for extended periods of time in the operating room. Ability to lift 40 pounds. Ability to sit, stand, and/or walk for 8+ hours per day. Ability to bend/ stoop, squat, and balance frequently. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer. Ability to wear and use augmented reality headsets. Must have a valid driver’s license and active vehicle insurance policy. Contact : careers@onpointsurgical.com Ready to upgrade your Operating Room? Join the leading medical institutions worldwide currently
implementing OnPoint’s AR technology. Request Demo Talk to an Expert Pioneering the next generation of surgical navigation with AR/AI-guided precision. Facebook X-twitter Youtube Menu Technology Value Proposition Intellectual Property Testimonials Team Careers News Contact Technology Value Proposition Intellectual Property Testimonials Team Careers News Contact Legal Patents Privacy Policy Website Terms & Conditions Master Product Terms & Conditions Patents Privacy Policy Website Terms & Conditions Master Product Terms & Conditions © 2026 OnPoint Surgical Inc. All rights reserved. FDA clearance pending for specific indications.